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Customer Comments
  • on 25.09.2012

    xxxxaelsxxxxns@hot­mail.co. uk: "I have already bought eight guitars from Thomann and in future Thomann will be the ONLY place that I buy a guitar from."

  • on 25.09.2012

    xxxxycrxxx@aol.com: "I must say, Thomanns music is the largest and nicest music store I have ever visited. Great job !"

  • on 24.06.2014

    Ian, from the UK: "Very good range of equipment and instruments , with sensible prices at each level ."

Email addresses and extensions

As a Thomann customer you can reach our departments, specialists, and administration by phone or via email.
Here is a list of the email addresses and phone numbers all our departments.

Email addresses and extensions
Telephone hotline: +49-9546-9223-55 international@thomann.de
Department Email Telephone
Accounting buchhaltung@thomann.de +49-9546-9223-55
Brass/Woodwind brass@thomann.de +49-9546-9223-26
Call Centre Management susanne.moeller@thomann.de +49-9546-9223-55
Classic Drums classicdrums@thomann.de +49-9546-9223-2545
DJ dj@thomann.de +49-9546-9223-441
Drums drums@thomann.de +49-9546-9223-40
Front Desk international@thomann.de +49-9546-9223-55
Guitars gitarre@thomann.de +49-9546-9223-20
Hotline international@thomann.de +49-9546-9223-55
Keyboards homekeys@thomann.de +49-9546-9223-33
Lighting licht@thomann.de +49-9546-9223-45
Marketing marketing@thomann.de +49-9546-9223-42
PA pa@thomann.de +49-9546-9223-35
Piano Gallery klaviere@thomann.de +49-9546-9223-34
Quality Control qs@thomann.de +49-9546-9223-1130
Returns, Repairs and Damages sc.cc@thomann.de +49-9546-9223-476
Sheet Music noten@thomann.de +49-9546-9223-60
Strings streicher@thomann.de +49-9546-9223-370
Studio/Synth/Computer studio@thomann.de +49-9546-9223-30

All lines busy?

Sometimes all 90 telephone lines can be busy! No problem, just call our front desk on +49-9546-9223-55 and leave your telephone number to request a call-back.

Fax numbers
Front Desk +49-9546-9223-24
  • Accounting +49-9546-9223-2549
  • Classic Drums +49-9546-6774
  • Lighting +49-9546-9223-443
  • Quality Control +49-9546-9223-1101
  • Returns, Repairs and Damages +49-9546-9223-475
  • Studio/Synth/Computer +49-9546-922328
Contact Thomann
Phone Hotline
+49-9546-9223-55
Address
Musikhaus Thomann e.K.
Treppendorf 30
96138 Burgebrach
Germany
Business Hours (CET)
Monday 9:30–18:30
Tuesday 9:30–18:30
Wednesday 9:30–18:30
Thursday 9:30–18:30
Friday 9:30–18:30
Saturday 9:30–16:00
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