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Your Contact People
+49-9546-9223-55
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours (CET)
We will be back to help you in 23 Minutes .
  • 9:30–18:30
  • 9:30–16:00
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233
Fax numbers
Fax numbers
Front Desk +49-9546-9223-24
Accounting +49-9546-9223-2549
Classic Drums +49-9546-6774
Lighting +49-9546-9223-443
Quality Control +49-9546-9223-1101
Studio/Synth/Computer +49-9546-922328

Email addresses and extensions

As a Thomann customer you can reach our departments, specialists, and administration by phone or via email. Here is a list of the email addresses and phone numbers all our departments.
Email addresses and extensions
Whatever your query, our hotline puts you in touch with the right person
+49-9546-9223-55
Opening hours
We will be back to help you in 22 Minutes .
Thank you for understanding that we can only respond to inquiries within our working hours
All opening hours
  • 9:30–18:30
  • 9:30–16:00
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30

Customer number for inquiries

Your customer number:
Please have your customer number ready before you call us. In most cases, this will allow us to help you more efficiently.

Specialist departments

Specialist departments
Department Email Telephone
Brass/Woodwind brass@thomann.de +49-9546-9223-26
Classic Drums classicdrums@thomann.de +49-9546-9223-2545
DJ dj@thomann.de +49-9546-9223-441
Drums drums@thomann.de +49-9546-9223-40
Guitars gitarre@thomann.de +49-9546-9223-20
Keyboards homekeys@thomann.de +49-9546-9223-33
Lighting licht@thomann.de +49-9546-9223-45
PA pa@thomann.de +49-9546-9223-35
Piano Gallery klaviere@thomann.de +49-9546-9223-34
Sheet Music noten@thomann.de +49-9546-9223-60
Strings streicher@thomann.de +49-9546-9223-370
Studio/Synth/Computer studio@thomann.de +49-9546-9223-30

Service & After Sales

Service & After Sales
Department Email Telephone
Returns, Repairs and Damages sc.cc@thomann.de +49-9546-9223-476
Service Center Management leitung.service@thomann.de +49-9546-9223-476

Further contacts

Further contacts
Department Email Telephone
Accounting buchhaltung@thomann.de +49-9546-9223-55
Call Centre Management al.international@thomann.de +49-9546-9223-55
Front Desk international@thomann.de +49-9546-9223-55
Hotline international@thomann.de +49-9546-9223-55
Marketing marketing@thomann.de +49-9546-9223-42
Quality Control qs@thomann.de +49-9546-9223-1130

This is what it looks like in our International Hotline

This is what it looks like in our International Hotline
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