Personal Contact
gb
+44-2038850020
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We will be back to help you in 2 Hours and 58 Minutes .
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233
Help overview

Help centre

On this page you will find the answers to frequently asked questions about Thomann the company, our store and the order process. Should you be unable to find the answer to your question(s), please do not hesitate to get in touch with us by e-mail or telephone. You will find the necessary contact information on this page, too.

FAQ: we reply to your frequently asked questions

Contact

You don't know what to do next? No problem! You are welcome to call us or send us an e-mail.

The Ten Steps of Your Thomann Order

The Ten Steps of Your Thomann Order

This is where we explain the Thomann order process to you in ten steps –from product selection to delivery
Steinberg Cubase Pro 10 Sony WH-1000XM3 Black Steinberg Cubase Pro 10 EDU the t.mix 201-USB Play EarLabs dBud Akai MPK mini Limited Black Singular Sound BeatBuddy Mini 2 Korg PA-1000 Musikant SD Dongle Airturn Duo 200 IsoAcoustics ISO-200Sub EQ Acoustics Spectrum 2 L5 Tile Ice Grey Hughes&Kettner BlackSpirit 200
Recommended
Steinberg Cubase Pro 10

Audio MIDI Sequencer (DAW) 32 Bit integer and 64 bit float, Unlimited number of simultaneously usable audio and MIDI tracks, Supports up to 256 physical inputs and outputs, 5.1 surround support, Score Editor, Key Editor, Drum Editor, Sample Editor,...

to the product
€555
Recommended
Sony WH-1000XM3 Black

Noise Canceling Headphones Wireless via Bluetooth (LDAC), Closed, Circumaural, 40 mm driver - dome (copper voice coil), Frequency response: 4-40000 Hz, Sound pressure level: 104 dB / mW, Impedance: 47 ohms, High-quality audio streaming with LDAC, Touch operation on...

to the product
€368
Recommended
Steinberg Cubase Pro 10 EDU

Educational Version ATTENTION! This software version can only be purchased under certain conditions defined by the manufacturer! Please make note of our terms and conditions for buying educational software under "Downloads" at the bottom of...

to the product
€359
Recommended
the t.mix 201-USB Play

2 Channel DJ Mixer with USB / SD / Bluetooth Player 2 Stereo inputs: phono / line / MP3, 1 Microphone input with talkover: 6.3 mm Jack, Headphone output: 6.3 mm Stereo jack, Master Out: XLR / RCA, Rec...

to the product
€88
Recommended
EarLabs dBud

Ear Protection With variable attenuation: -15 dB / -30 dB, Exchangeable ear-molds for optimal wearing comfort, Completely mechanical, Elastic connecting band, Compact storage box, Magnetic inlays make it difficult to lose, Colour: Black, Includes 3 sets of ear tips...

to the product
€47
Recommended
Akai MPK mini Limited Black

Compact USB / MIDI Pad and Keyboard Controller Special edition of the MPK mini MKII in black, 25 Synth-action keys, 4-Way joystick for dynamic pitch / modulation control, 8 MPC pads with note repeat, Arpeggiator, 8 Assignable controls for...

to the product
€98
Recommended
Singular Sound BeatBuddy Mini 2

Effects Pedal Drum accompaniment in pedal form, The beat can be controlled live while playing with the footswitch, No programming required, 9 Drum sets, 24 Genres, 200+ Styles, Several time signatures, Non-quantized beat recordings by professional drummers provide original...

to the product
€177
(2)
Recommended
Korg PA-1000 Musikant SD Dongle

Micro SD Card For Korg PA-1000 Musikant, To activate the Musikant software, the associated software installation package must be downloaded via Korg, German version, 240 Styles, 250 Keyboard sets, 244 Sounds, 31 Drum kits, 266 Pads, 400 Songbook files,...

to the product
€199
Recommended
Airturn Duo 200

Wireless Bluetooth Controller with 2 ATFS-2 Pedals and Pedal Board Can be used as a page turner to flip through digital content, For teleprompter apps, As remote control for iTunes (supports all iOS devices as well as PC and...

to the product
€99
Recommended
IsoAcoustics ISO-200Sub

IsoAcoustics ISO-200Sub; speaker stand for subwoofers - raise speaker by 125 mm; substantially improves both tightness and depth of bass by acoustically decoupling the speaker from it's surroundings; Dimensions: 200 x 250 mm; max. load of 34 kg; Price per...

to the product
€69
Recommended
EQ Acoustics Spectrum 2 L5 Tile Ice Grey

Acoustic Absorber Material of the absorber's core: 100% polyester with textile cover, Very robust, Non-allergenic and doesn't contain irritants, Odour-free, Good efficiency in the medium and high frequency ranges, Wall and ceiling mounting is possible with the Flexi-system (hook...

to the product
€153
(1)
Recommended
Hughes&Kettner BlackSpirit 200

Guitar Amp Head The secret behind the sound of the BlackSpirit 200 is the completely new technology developed especially for sound production: Bionic Tone Generating. Here the complex dynamic processes of classic tube circuitry has been reproduced and optimised...

to the product
€795
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