So you thought a particular product was the right one for you, and then you discover it's not. Well, that's life.
But no problem! We grant a 30-day money-back guarantee on any item you buy at Thomann - no hassles, no questions asked! (does not apply to products specially made or modified for you such as custom cases; software must be sealed and in its original, unopened packaging).
If you're not completely satisfied, please contact us, and we'll arrange for you a free return service (within Germany only).
Each Thomann parcel contains a return form in which you can specify if you want a refund credited to your customer account or transfered to your bank account or if you'd prefer a different Thomann product.
Please make sure you return the product in its original packaging including all accessories and be careful to avoid any signs of use!