S
If only it came in a better package
This product could have gotten five stars if only the Millennium manufacturers had thought about packaging it so that it can take normal transport.
Instead, the unit arrived smashed and scraped beyond what could possibly be OK for a new product. The lower stretch of one of the rack rails were bent almost flat, and the rails were distinctly bent at other ends. It looked like the entire package had been dropped from 2m straight down into a concrete floor. The wheels and feet had a generous amount of scraping, as if the entire plastic bag they were placed in had been spinning in a tumble-dryer for 30 minutes.
Judging from the other items in the same order, this abuse did not happen during transport from Thomann to me, but possibly from the factory. A few styrofoam bars placed strategically in the Millennium package would go a long way to stabilise the package and prevent the four sections to slide around and bang against each other.
After a bit of haggling with the Thomann support, the case was solved with a replacement unit which arrived in almost perfect condition. It looks great and works as expected. I'm happy with it.
It may be good to know that the height with wheels on is more like 66 cm, not 64. I had to shorten the wheel bolts by 10mm to fit the rack under the desk I had planned.
The cage nuts were absolute garbage and needed to be replaced, but if it arrives whole, this rack is still excellent value for money.
Instead, the unit arrived smashed and scraped beyond what could possibly be OK for a new product. The lower stretch of one of the rack rails were bent almost flat, and the rails were distinctly bent at other ends. It looked like the entire package had been dropped from 2m straight down into a concrete floor. The wheels and feet had a generous amount of scraping, as if the entire plastic bag they were placed in had been spinning in a tumble-dryer for 30 minutes.
Judging from the other items in the same order, this abuse did not happen during transport from Thomann to me, but possibly from the factory. A few styrofoam bars placed strategically in the Millennium package would go a long way to stabilise the package and prevent the four sections to slide around and bang against each other.
After a bit of haggling with the Thomann support, the case was solved with a replacement unit which arrived in almost perfect condition. It looks great and works as expected. I'm happy with it.
It may be good to know that the height with wheels on is more like 66 cm, not 64. I had to shorten the wheel bolts by 10mm to fit the rack under the desk I had planned.
The cage nuts were absolute garbage and needed to be replaced, but if it arrives whole, this rack is still excellent value for money.
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