• Wish list
  • gr
    Choose your store
    All countries
  • 0
Your Contact People
+49-9546-9223-55
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Opening hours
We will be back to help you in 1 Hour and 27 Minutes .
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233
Take a virtual tour of Thomann

Statutory right of withdrawal/Withdrawal Form

1. Statutory right of withdrawal

If you are a consumer (as per § 13 of the German Civil Code), you are entitled to a 14-day statutory right of withdrawal (see “Instructions for withdrawal from the Contract”).

Please note that the right of withdrawal does not apply in the following cases:

  • Delivery of goods which are not prefabricated and have been manufactured on the basis of a personal choice or according to customer specifications, or of goods which have clearly been tailored to the customer’s personal requirements.
  • Delivery of sealed goods which are not suitable to be returned for reasons relating to health protection or hygiene if their seal has been removed after delivery.
  • Delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
  • Delivery of newspapers, journals or magazines, excluding subscription contracts.

Instructions for withdrawal from the Contract

Statutory right of withdrawal

You are entitled to withdraw from this Contract within fourteen (14) days without giving any reason for doing so. The deadline for withdrawal shall be fourteen (14) days from the date on which you or a third party you have appointed, who is not the carrier, takes possession of the final goods delivered.

In order to exercise your statutory right of withdrawal, you must notify us (Thomann GmbH, Hans-Thomann-Straße 1, 96138 Burgebrach, Germany, Tel: +49 (0) 9546-9223-476, Fax: +49 (0) 9546-9223-8399, Email: sc.cc@thomann.de) of your decision to withdraw from this Contract in a clear declaration (e.g. by sending a letter by mail, fax or email). You may use the withdrawal form attached for this purpose; however, it is not obligatory that you do so.

The withdrawal deadline shall be deemed to be met if you have sent the communication concerning the exercise of the right of withdrawal before the expiry of the deadline.

Consequences of withdrawal

If you withdraw from this Contract, we must reimburse you for any payments we have received from you, including delivery costs (excluding the additional costs incurred if you have selected a different type of delivery to the cheapest standard delivery option offered by us) without delay, but no later than fourteen (14) days after the day on which we receive the notice of your withdrawal from this Contract. We will use the same payment method you used for the original transaction in order to reimburse you unless otherwise expressly agreed; under no circumstances will you be charged a fee for this refund. We may withhold the reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and no later than fourteen (14) days from the date on which you notify us of your withdrawal from this Contract. The deadline is deemed to be met if you send the goods before the expiry of the fourteen-day deadline. We shall bear the costs of returning the goods.

You will only be liable for any diminished value of the goods if this loss in value is attributable to any use or handling of the goods which is not deemed necessary in order to verify the condition, features and functioning of the goods.

Exclusions from the statutory right of withdrawal

The statutory right of withdrawal shall not apply in the following cases:

• Delivery of goods which are not prefabricated and have been manufactured on the basis of a personal choice or according to customer specifications, or of goods which have clearly been tailored to the customer’s personal requirements.
• Delivery of sealed goods which are not suitable to be returned for reasons relating to health protection or hygiene if their seal has been removed after delivery.
• Delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
• Delivery of newspapers, journals or magazines, excluding subscription contracts.

2. Withdrawal form

You can download a withdrawal form template in PDF format here (Adobe Acrobat Reader required) and use this in order to exercise your right of withdrawal. Simply send the completed withdrawal form to us by post, fax or email.

Toontrack Superior Drummer 3 Upgrade Toontrack Superior Drummer 3 Digitech SDRUM Strummable Drums Boss Katana Mini Kala Spruce Mahagony Sopran Ukulele Fender Standard Telecaster MN BB Arturia KeyLab Essentials 49 Stairville Octagon 20x6W Tourpack 4 Roland SPD::ONE Wav Darkglass Alpha Omicron Bass Distortion Arturia KeyLab Essentials 61 Stairville Quad Par Profile 5x8W RGBW 45°
(4)
Recommended
Toontrack Superior Drummer 3 Upgrade

Virtual Drum Production Studio (Download)Upgrade from Toontrack Superior Drummer 2 to Superior Drummer 3 Based on meticulously recorded samples of high quality drums, Recorded in 11.1 Surround by George Massenburg in the Galaxy Studios, Over 230GB...

to the product
172 €
Recommended
Toontrack Superior Drummer 3

Toontrack Superior Drummer 3 (ESD); virtual drum production studio; extensively produced drum software, based on meticulously recorded samples of high end drums; recorded in 11.1 surround sound at the Galaxy Studios by George Massenburg; over 230 GB of raw, unprocessed...

to the product
333 €
Recommended
Digitech SDRUM Strummable Drums

Digitech SDRUM Strummable Drums, drum machine in stomp box format, creates drum patterns based on scatches and strums across muted strings, 5 studio quality drumkit sounds, 12 different hats/rides styles, stores up to 36 differents songs, 3 song parts programmable...

to the product
222 €
Recommended
Boss Katana Mini

Modelling Combo Amplifier for Electric Guitar 3 Basic amplifier types selectable (Brown/Crunch/Clean), Analogue multi-stage gain circuit with 3-Band analogue EQ, Channels: 1, Power: 7 W, Equipped with: 1x 4" speaker, Cabinet construction: Closed, Controls: (Mono): Gain, Volume, Bass, Middle,...

to the product
99 €
Recommended
Kala Spruce Mahagony Sopran Ukulele

Kala Spruce Mahagony Soprano Ukulele, Soprano body size, 348 mm scale, overall length 533 mm, Spruce top, Mahogany back and sides, Mahogany neck, 12 nickel silver frets, Black Walnut fingerboard, Black Walnut bridge, chrome, geared machineheads, Aquila Super Nylgut strings,...

to the product
80 €
Recommended
Fender Standard Telecaster MN BB

Electric Guitar Mexico, Alder body, Maple neck, Modern "C" neck profile, Fretboard: Maple, 21 Medium jumbo frets, Nut width: 42 mm, Scale: 648 mm (25.5"), Pickup: 2 Standard Tele Single Coil, 3-Way toggle switch, Volume knob and tone knob,...

to the product
599 €
Recommended
Arturia KeyLab Essentials 49

USB MIDI Keyboard 49 Velocity-sensitive keys, 8 Velocity-sensitive pads with aftertouch, 1 clickable encoder, 9 Rotary control, 9 Faders, 13 Buttons, Transport section with 4 function buttons, LCD display, Pitchbend and modulation wheel, Chord Play mode, Mackie / HUI...

to the product
199 €
Recommended
Stairville Octagon 20x6W Tourpack 4

Stairville Octagon Theater 20x6W 4x Tourpack incl. Flightcase, 20x6W CW / WW / A, Complete Tourpack with 4 pieces Stairville Octagon Theater 20x6W in a stable roadcase. Professional LED Theatre Spot with infinitely adjustable colour temperature. The, Octagon Theatre is...

to the product
990 €
Recommended
Roland SPD::ONE Wav

Roland SPD::ONE Wav pad, one rubber pad playable with sticks, hands and feet, 4 GBs storage for 12 WAV samples plus click track (muted one main output) (WAV format 44,1kHz, 16 bits, mono/stereo), volume knobs for master and headphone outputs,...

to the product
282 €
Recommended
Darkglass Alpha Omicron Bass Distortion

Effect Pedal for Electric Guitar Provides the distortion and flexibility of the alpha-omega in a smaller format, With the two distortions, it offers the same harmonically rich, various sounds as its big brother, Knobs: Blend - mod - level...

to the product
274 €
Recommended
Arturia KeyLab Essentials 61

USB MIDI Keyboard 61 Velocity-sensitive keys, 8 Velocity dynamic pads with aftertouch, A Clickable encoder, 9 Rotary control, 9 Faders, 13 Keys, Transport section with 4 function buttons, LCD display, Pitchbend and modulation wheel, Chord Play mode, Mackie /...

to the product
249 €
Recommended
Stairville Quad Par Profile 5x8W RGBW 45°

Flat LED PAR Slim design and rich colours, even in the pastel range, Thanks to its compact size, the Quad Par Profile can be mounted or placed almost anywhere, 8 W Quad-colour LEDs ensure its amazing light output, and...

to the product
82 €
Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.

Please leave a comment. Please enter your e-mail address.