Your Contacts
+49-9546-9223-641
Postal Address
Thomann GmbH
Treppendorf
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We are open!
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233

The best service in Europe

How can we help you? Service for us isn’t just about repairing and caring for your equipment, we believe service starts with the selection of products we offer you, right the way through to how we ship your equipment.

Before

For us service starts with the selection of products we offer you. We are available by phone, email and in our shop to offer help and advice, prior to you making your purchase.

Personal contact
Personal contact

We have a team of experts to help and advise you by phone, email or in the shop.

Online guides
Online guides

Our detailed online guides offer hints and tips, as well as technical know-how for beginners and professionals.

Extensive product information
Extensive product information

In addition to product videos, sound samples and 360° pictures, our website also offers test reports and customer reviews for many different items.

During

It’s all about fine-tuning! We are always looking at ways to improve our logistics and stock capacities enabling us to deliver your items even quicker.

Europe’s Largest Warehouse
Europe’s Largest Warehouse

Our warehouse offers the best availability and quickest possible shipping. 90 % of all orders leave our warehouse within 30 minutes of us receiving them.

Quick shipping, great shipping conditions
Quick shipping, great shipping conditions

Any order above 199 EUR is shipped free of charge to mainland UK and Ireland - no matter what it weighs or how big it is.

Satisfaction guarantee
Satisfaction guarantee

If you do not like the item you have bought you can return it within the first 30 days, no questions asked.

After

If you find yourself facing technical problems, we won’t let you down: We have teams of in-house technicians to help you quickly and efficiently.

3-Year Thomann Warranty
3-Year Thomann Warranty

We extend the warranty to a total of 36 months –without any additional costs for you.

PLEK Service
PLEK Service

A pleked guitar feels better and sounds better! Therefore our Guitar-Workshop-Team offers this service just for you.

Maintenance and repair service
Maintenance and repair service

We have eleven fully equipped workshops with trained specialists who are able to maintain and repair your equipment.

We believe it’s important to offer detailed information about the products we sell online.

Apart from the product videos, sound samples and 360° pictures, you will also find interesting online guides, test reports from all the major magazines, over 250 thousand customer reviews and much more.

With the exception of the test reports and customer reviews, the rest of the online material comes from our own photo and recording studios. We have professional photographers, experienced studio musicians and composers working daily to provide you with even better content for even more products.

Our external content teams supply us with video recordings, product tests and online guides. The published videos can be found on the relevant product pages and on our big Videoblog.

We also have a laboratory testing technical equipment such as microphones or speakers. They ensure that the information we receive from the manufacturer is correct, so that we know we can rely 100% on the information we give you.

Our Service Team’s contact details:

(2)
Recently Viewed
Casio PX-S3000 BK Privia

Digital Piano 88 Keys with scaled hammer action keyboard (Smart Scaled Hammer Action Keyboard), 700 Sounds, 200 Rhythms, 192-Voice polyphony, Audio and MIDI Recorder, Hammer response, Damper resonance, Split and layer function, Chorus, DSP, Brilliance, Pitch bend, 60 Internal...

Recently Viewed
Dreadbox Hypnosis

Dreadbox Hypnosis; multi-effect processor; three independent effects: analog BBD chorus/flanger incl. LFO with three waveforms, digital delay with three modes and freeze function, analog spring reverb with three reverb spirals and pitch modulation; input and output levels can be adjusted...

Recently Viewed
Arturia MiniLab MKII Deep Black

Arturia MiniLab MKII Deep Black; USB Controller Keyboard; limited special edition with black enclosure and black keyboard; 25 Mini-Keys velocity sensitive; 16 rotary encoders (2 of them are clickable); 2 banks of 8 Pads velocity & pressure sensitive with RGB...

Recently Viewed
Tannoy Life Buds

Wireless in-ear headphones Bluetooth 5.0, DSP-control for precise sound reproduction, Bluetooth profile: HSP / HFP / A2DP / AVRCP, Up to 4 hours of battery life for music playback or phone calls, Up to 120 hours stand-by, Integrated microphone,...

(1)
Recently Viewed
KRK Rokit RP5 G4

Active Near-Field Studio Monitor 5" Glass-aramid woofer, 1" Glass aramid tweeter, Class-D amplifier, Bi-amped, Maximum SPL: Sound pressure level: 104 dB, Frequency range: 43 - 40,000 Hz, Integrated illuminated LC-display, 25 Visual graphic EQ presets (DSP-based), KRK-App with room...

Recently Viewed
tc electronic BC208 Bass Cab

Electric Bass Cabinet Rated power: 200 watts, Impedance: 8 ohms, Frequency response: 70-4000 Hz ± 3dB, 50-6000 Hz -10 dB, EQuipped with: 2 x 8" Turbo sound custom drivers, Cabinet construction: bass reflex, Compact and lightweight design, Stackable horizontally...

Recently Viewed
the t.mix Rackmix 821 FX USB

the t.mix Rackmix 821 FX, 8 channel rackmixer with built-in USB audio player and multi-effects, 3 band equalization, + 48V phantom power and pan per channel, 2 aux sends (1x FX 1x Aux), main out with XLR or jack possible,...

Recently Viewed
Stairville Tour Stage Platform 1,5x1m ODW

Stairville Tour Stage Platform 1.5x1 m ODW, Outdoor Stage Platform / Podest without legs, Dimensions: 150 x 100 x 9 cm, Finish: Weather resistant plywood panel with HEXA "anti-slip" coating, maximum load: 750 kg/m², Insert for legs: 60 x 60...

Recently Viewed
K&M 18820 Omega Pro Black

Keyboard Table Compact tubular steel construction, Large, round parquet protectors, Snap-in clamping screws for easy height adjustment, Support arms individually adjustable, Foldable legs, Maximum load capacity: 80 kg, Load capacity optional second level: up to 25 kg, Height: 600...

Recently Viewed
Positive Grid BIAS FX 2 Standard

Guitar Effect Plugin Download Guitar Match technology simulates specific guitars so that they can be played with conventional guitars, Includes Guitar Match Essential with 2 guitars, 45 effect pedals and rack processors, and 30 amps, 60 Factory presets to...

Recently Viewed
Moog Sirin

Analogue Desktop Synthesizer Limited edition, Based on the Moog Taurus Sound Engine, Monophonic, 2 VCOs with sawtooth and rectangular waveforms, Oscillator sync, Mixer for VCO signals, Classic Moog Ladder filter (low pass), 2 ADSR envelopes, LFO for VCO and...

(1)
Recently Viewed
KRK Rokit RP7 G4

Active Studio Monitor Fitting: 6.5" Glass aramid woofer and 1" glass aramid tweeter, Output: 145 Watt, Class-D amplifier, Bi-amped, Transmission range: 42 - 40000 Hz, Maximum sound pressure level: 110 dB (SPL), Integrated illuminated LC-display, 25 Visual graphic EQ...

Give Feedback
Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.