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Your Contact People
+49-9546-9223-55
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours (CET)
We will be back to help you in 1 Day and 8 Hours .
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–16:00
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233
Fax numbers
Fax numbers
Front Desk +49-9546-9223-24
Accounting +49-9546-9223-2549
Classic Drums +49-9546-6774
Lighting +49-9546-9223-443
Quality Control +49-9546-9223-1101
Studio/Synth/Computer +49-9546-922328

Email addresses and extensions

As a Thomann customer you can reach our departments, specialists, and administration by phone or via email. Here is a list of the email addresses and phone numbers all our departments.
Email addresses and extensions
Whatever your query, our hotline puts you in touch with the right person
+49-9546-9223-55
Opening hours
We will be back to help you in 1 Day and 8 Hours .
Thank you for understanding that we can only respond to inquiries within our working hours
All opening hours
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–16:00

Customer number for inquiries

Your customer number:
Please have your customer number ready before you call us. In most cases, this will allow us to help you more efficiently.

Specialist departments

Specialist departments
Department Email Telephone
Brass/Woodwind brass@thomann.de +49-9546-9223-26
Classic Drums classicdrums@thomann.de +49-9546-9223-2545
DJ dj@thomann.de +49-9546-9223-441
Drums drums@thomann.de +49-9546-9223-40
Guitars gitarre@thomann.de +49-9546-9223-20
Keyboards homekeys@thomann.de +49-9546-9223-33
Lighting licht@thomann.de +49-9546-9223-45
PA pa@thomann.de +49-9546-9223-35
Piano Gallery klaviere@thomann.de +49-9546-9223-34
Sheet Music noten@thomann.de +49-9546-9223-60
Strings streicher@thomann.de +49-9546-9223-370
Studio/Synth/Computer studio@thomann.de +49-9546-9223-30

Service & After Sales

Service & After Sales
Department Email Telephone
Returns, Repairs and Damages sc.cc@thomann.de +49-9546-9223-476
Service Center Management leitung.service@thomann.de +49-9546-9223-476

Further contacts

Further contacts
Department Email Telephone
Accounting buchhaltung@thomann.de +49-9546-9223-55
Call Centre Management al.international@thomann.de +49-9546-9223-55
Front Desk international@thomann.de +49-9546-9223-55
Hotline international@thomann.de +49-9546-9223-55
Marketing marketing@thomann.de +49-9546-9223-42
Quality Control qs@thomann.de +49-9546-9223-1130

This is what it looks like in our International Hotline

This is what it looks like in our International Hotline
Elektron Digitakt Millenium ST-95 tc electronic Flashback 2 Delay Vox Adio Air GT Harley Benton CST-24T Ocean Flame Vox AC2 Rhythm Bass Denon DN-300C MKII ADJ Pro Event Table tc electronic M100 Novation Circuit Mono Station Rockboard LT XL Power Bank Harley Benton HB-40B 2017
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Millenium ST-95

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tc electronic Flashback 2 Delay

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Vox Adio Air GT

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Harley Benton CST-24T Ocean Flame

Electric Guitar Deluxe series, Body: Mahogany, Top: Flamed maple, Set-in neck: Mahogany, Fretboard: Roseacer, 24 frets, Pearloid Dot fretboard inlays, Scale: 635 mm, Nut width: 42 mm, Pickups: 2 Wilkinson WHHB Alnico Open humbuckers, 1 Volume control, 1 Tone...

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Vox AC2 Rhythm Bass

Vox AC2 Rhythm Bass, Basscombo, 2x3" Speaker, 2 Watt, 5 effects, 3 selectable sounds normal flat and scoop, inputs for bassguitar and aux in, headphone output, 81 rhythm patterns, tempo 40-240 BPM, power supply via 6 AA batteries (alkaline or...

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Denon DN-300C MKII

Denon DN-300C MK II, CD/USB Player, Slot-In CD - Drive, USB Audio Player, USB plays MP3 audio file formats, 3,5 mm Jack Input, Display, symmetric XLR Output, stereo RCA Output, adjustable speed ±15%, Random, Repeat and Power-on-Play, IR Remote, 10-key...

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ADJ Pro Event Table

ADJ Pro Event Table, Compact and collapsible, Lightweight, around 18 kg, Functional and professional looking, table height: 880mm, dimensions table 1200x580mm; Dimensions (LxWxH): 50” x 24” x 45.5” / 1270 x 610 x 1155 mm, Dimensions for own Logo (WxH):...

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tc electronic M100

tc electronic M100; Stereo Multi-Effects Processor; 16 TC-Effects including reverb, delay, chorus, flanger, phaser, rotary speaker, pitch shifter and multi-effects; Edit and Tap/Select function; 24-bit AD/DA converters; Stereo Input Level control with LED level indication; Mix Balance and Output Level...

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Novation Circuit Mono Station

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Rockboard LT XL Power Bank

Mobile power supply for effects pedals 3 High-capacity lithium-ion batteries, Battery capacity: 6600 mAh, Can still be used during a recharge, Can also be used for charging smartphones and other USB devices, On / Off switch, 2x 2.1 x...

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Harley Benton HB-40B 2017

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