The item itself seems fine, but if you are not an expert Patch Bay user, or even if you are new to patchbays, you may find that the total lack of any information about setting up this item is a problem. For example it doesn't tell you, either with the patchbay, or anywhere else I can see that you may well have to take the thing apart as soon as you get it to make it work the way you wish. The item seems to be DESIGNED for this, as the way it works depends on which way the jack socket modules are inserted in the casing, but taking a brand new piece of equipment to pieces sort of goes against the grain, and nothing in the literature on the web site seems to indicate that this will be necessary. Pay attention to the "GREY" jack sockets position in the patchbay when you look at the diagram on top and you will be OK.
I have a neutrik bay and this patch bay. they pretty much look identical! This is a great, reliable patch bay. the only difference between this and the neutrik is that that the grip on the jack cables does seem a tiny bit looser than the neutrik.... but this does not seem to affect the connection or quality.
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