Personal contact
Please note our business hours
+32-237-69120
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We will be back to help you in 5 Hours and 46 Minutes .
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233

Service Centre and Specialist Workshops

In our new Service Center, you can have your instruments serviced and your broken equipment repaired, respectively,

Within the 30-Day Money-Back Guarantee faulty items are immediately – if available – replaced with a new item. This saves you from long waiting times for repairs and from having to do without your equipment Today, no less than 154 employees work in our service workshops. Of course we could just let the distributors and manufacturers take care of service and repair jobs and have just one single guy organize return shipments, but we want to offer qualified service to our customers, and we know that we can handle repairs more cost efficiently in house than any external service point could do.

Specialist department

Electronic workshop

Electronic workshop

In our electronics workshop,  trained employees - including some master technicians - take care of the repair and service of electronic equipment.
Loudspeaker workshop

Loudspeaker workshop

In 1997 Thomann was the first retailer of musical equipment in Germany to open its own service workshop for loudspeakers, cabinet manufacturing, and reconing. We have an excellent supply of all kinds of parts from all the renowned manufacturers, which allows our specialists to overhaul almost any PA system within one week.
Guitar workshop

Guitar workshop

Since we check up and adjust each guitar individually prior to shipment, we have no less than three guitar workshops at Thomann. Two at our shipping department and one in the actual store.
Piano workshop

Piano workshop

Several trained piano builders work in our piano gallery in order to ensure optimal after sales service and care for your instrument.
Strings workshop

Strings workshop

String instruments are serviced and repaired in our own in-house workshop. Each instrument is checked and adjusted here prior to shipping to suit your playing style.
Wind instruments workshop

Wind instruments workshop

Our brass & woodwind workshop takes care of service and the repair of every kind of brass and reed instrument. Exquisite instruments, too, are in good hands with our three brass and woodwind instrument builders.
Varytec Typhoon True Par Kid 7x10 IP65 LD Systems Mix 6 A G3 Polyend & Dreadbox Medusa Harley Benton Talk Box Avid Sibelius Ultimate EDU the t.bone HD 2000 NC Rode SC6-L Joyo JW-02 Wireless System the t.bone BD 500 Beta RockNRoller R12Stealth (All-Terrain) Avantone AV-10 Woofer Joyo JP-05 Power Bank Supply 5
Recommended
Varytec Typhoon True Par Kid 7x10 IP65

Outdoor LED Flat Par Professional outdoor flat par with large colour spectrum, Ideal for temporary architectural or decorative lighting in outdoor areas, Black aluminium housing, UV Effects and deep blue by ultraviolet LEDs, 4 Different dimmer curves, Colour display...

to the product
238 €
Recommended
LD Systems Mix 6 A G3

Active 2-Way Loudspeaker With integrated 4-channel mixer, Loudspeakers: 6.5" woofer and 1" tweeter, Frequency range: 80 - 20,000 Hz, Internal Class D amplifier, Power: 2x 70 Watts RMS (2x 280 Watts peak), Maximum output level: 122 dB, Dispersion pattern:...

to the product
225 €
Recommended
Polyend & Dreadbox Medusa

Hybrid Synthesiser Includes Grid and Sequencer 3 Digital wavetable oscillators, 3 Synchronisable analogue oscillators, each with four classic waveforms, Classic 24dB dreadbox analogue filter with 3 different types (2-pole. LP, 4-pole. LP, HP), 5 Independent LFO's, Three different modes:...

to the product
990 €
(1)
Recommended
Harley Benton Talk Box

Effect for Electric Guitar and Keyboard The sound can be shaped by mouth, Gain, tone, output controls, Jack connections (6.3 mm), On-off switch with LED display, True bypass, Dimensions: 136 x 62 x 191 mm, Weight: 1.7 kg, The...

to the product
119 €
Recommended
Avid Sibelius Ultimate EDU

Avid Sibelius Ultimate EDU Dauerlizenz, current version incl. 12 month Upgrade plan, Notation Software, Task-oriented user interface, 36 GB professional sound library, Native 64-bit support, use more instruments and effects, VST-Support, Rewire-Support, Text and typography enhancements, Export Score as PDF...

to the product
299 €
Recommended
the t.bone HD 2000 NC

Noise Canceling Headphones Circumaural, Active Noise Canceling, Connection via Bluetooth (V 4.1), Up to 6 hours of operation with NC, Up to 10 m range, Impedance 32 ohms, Frequency range 20 - 20,000 Hz, 40 mm Driver, Max. SPL:...

to the product
58 €
(2)
Recommended
Rode SC6-L

Mobile Lightning Audio Interface for iPhone Allows the simultaneous connection of two microphones and a headphone, Integrated preamps and digital converters (24-bit / 48 kHz), Direct monitoring and stereo recording with Rode Reporter App (free) possible, 2 x 3.5mm...

to the product
79 €
Recommended
Joyo JW-02 Wireless System

Digital Wireless Instrument System Transmission frequency: 5.8 GHz, 4 Channel transmitter & receiver, Built-in 3.7V / 500mAh lithium battery, Car anti-jamming, Battery status LED indicator, Frequency response: 20 Hz - 20 KHz, Delay: <7 ms, Sample rate: 24-Bit /...

to the product
99 €
Recommended
the t.bone BD 500 Beta

the t.bone BD 500 Beta, condenser boundary microphone, half coardioid, switchable frequency range for Bass-Drum or Piano/Speech applications, 20 - 20.000 Hz, 600 Ohms, sensitivity -73dB/1V, strong metall housing, XLR Male output, hanging holes on the bottom, bottom with rubber...

to the product
98 €
Recommended
RockNRoller R12Stealth (All-Terrain)

RockNRoller R12Stealth (All-Terrain), All Black Multi Cart, length 86cm - 132cm, Width (frame bed): 35cm, width (rear wheels): 50cm, height (folded): 31cm, height (unfolded): 106cm, stored front wheels: 8"x2" R-Trac, rear wheels: 10"x3" R-Trac, weight: 15kg, load capacity: 227kg

to the product
238 €
Recommended
Avantone AV-10 Woofer

Avantone AV-10 Woofer CLA-10; Spare Part; 18 cm Woofer for Avantone CLA-10

to the product
159 €
(1)
Recommended
Joyo JP-05 Power Bank Supply 5

Powerbank for Effect Pedals Built-in 7.4V / 4400mAh lithium battery, Charging time: 2.5 h, Battery level indicator, 4 x DC 9V 100mA outputs, 3 x DC 9V 500mA outputs, 1 x DC 9V / 12V / 18V adjustable output...

to the product
69 €
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