Thomann Cyberstore FAQ List Can I come and pick up a product which I ordered on the internet?
Of course you can!
We are always pleased when internet-customers visit us personally and get to enjoy our huge shop.
Please use the space for comments on the internet coupon to inform us about the fact that you would like to pick up your stuff personally. We will then inform you when your order is ready.
Before heading to us please double check that everything is available.
Please note that if you come from EU-countries you will be required to pay the German VAT rate instead of your local tax.
If you come from outside the EU you will also need to pay the German tax (no tax charged when products are shipped outside EU), but we will credit it back to you once you send us stamped documents proving that the goods left the EU. Please contact international@thomann before visiting us as orders above a certain value need to be cleared by customes before they can be taken to the border.
Here/ you can find a detailed description of the route to Thomann.
