With our cookies we would like to offer you the best shopping experience possible with everything that goes with it. This includes, for example, suitable offers, personalized ads and remembering preferences. If this is okay with you, simply agree to the use of cookies for preferences, statistics and marketing by clicking on "Alright!" (show all). You can withdraw your consent at anytime via the cookie settings (here)
Note: To prevent ratings from being based on hearsay, smattering or surreptitious advertising we only allow ratings from real users on our website, who have bought the equipment from us.
After logging in you will also find all items you can rate under rate products in the customer centre.
I got this trumpet to accompany my wife in trumpet lessons. Imagine my let down when the teacher told me that this trumpet is playing A instead of B flat. The teacher said that he is unable to tune the instrument.
So all the good things in other reviews are meaningless if I cannot play with others.
I thought I got a faulty instrument so I requested to exchange it for another. And here's the cherry on top is, Thomann support was extremely helpful. So helpful actually, that they said they cannot guarantee that a replacement item will be better and suggested a refund - which I accepted.
If the brand owner themselves don't trust their product, I'll let the reader draw their own conclusions.