I need help! How can I contact you by phone, fax or email?
Thomann operates one of the biggest music stores in Europe with over 5200m² and over 900 employees. More than 100 of these employees work in our hotlines department, to help you by phone and email.
In our Info Section you´ll find a list of telephone and fax numbers as well as our expert´s email addresses
On all product pages you will find the extension numbers and the email addresses of the responsible department.
We always try to get the right contact for your requirements so that you will receive the best possible service in the shortest time.
During the Christmas season or holiday times when we are exceptionally busy it is possible that your emails may not be answered in the usual 24 hours. But we assure you that we will always do our very best to meet your needs as soon as possible.
Please send your e-mails to only one department to avoid several people working on the same case.