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Thomann Cyberstore FAQ List

What about exchange rates if I am based in the UK?

Due to the fact that we are based in Germany, we can only trade in Euros. This means that all prices given in pounds on the website are subject to change due to the exchange rate.  
 
If you are paying by credit card the exchange rate of the day we take the money from your card applies, please note that we only charge your credit card shortly before the order gets shipped out.  
 
It is however possible that your credit card company applies a different, more unfavourable exchange rate (tourist exchange rate), please note that this depends on the credit card company and we unfortunately have no influence on that.  
 
Some credit card companies might charge extra fees for international transactions, which has nothing to do with the exchange rate itself. Again we have no influence on that and can´t be held responsible, sorry.

 

 
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