• Wish list
  • ie
    Choose your store
    All countries
  • 0
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Company Info
January 1954
GmbH
Hans Thomann
DE 257375233
Business Hours (CET)
We are in 1 Day and 16 Hours there for you again.
  • 9:30–16:00
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30

3-Year Warranty

Your purchases at Thomann are backed up by our 3-year warranty, i.e. we extend the manufacturer's warranty period (usually 12 months) to a full 36 months - at our own cost, there's no extra charge for you!
3-Year Warranty
  • Why do we do that?

    Why do we do that?

    Because we stand by the products we offer.
    We are an authorized dealer of all the popular brands and offer high quality own brand products as inexpensive alternatives.
    We take greatest care to offer quality products only. If a product does not meet our quality standards, we won't include it in our catalogue, no matter how cheap it is or how well that manufacturer's other products sell. Our quality control and our six service & repair workshops ensure the best possible quality for you and the fastest possible help in cases of failure. That's why we dare to extend the manufacturers' warranty period to three years.

  • Are there exceptions?

    Are there exceptions?

    Perishable items such as strings, drumsticks, batteries (also rechargeable ones), tubes, bulbs and crossfaders are of course not returnable (go figure :-) ). Signs of wear are only covered, if they occurred despite appropriate care or because of demonstrably bad workmanship. In other words: even an expensive trumpet looks pretty bad after a while if you don't wipe off sweat and spit. We're very obliging, but neither we nor the manufacturer can be held responsible for inappropriate care :-)
    From now on, the respective instruments are delivered with basic care tips. For perishable items as well as products whose manufacturer offers a warranty period longer than 3 years, the manufacturer's warranty is valid, of course.

  • What if something is broken?

    What if something is broken?

    Before you return an item, please contact our customer service department. Our warranty is valid for all purchases since 1 March 2005. You don't need any papers except your invoice number (your customer number usually suffices, too). Please contact our customer service team in the first instance as they can advise the next best possible step.

  • What if something is beyond repair?

    What if something is beyond repair?

    A product that is beyond repair is exchanged for a new product. If the same model is not available anymore, we'll offer you an alternative product in the same price range or will refund the full amount you paid. That's right, even toward the end of your 3-year warranty period. However this naturally applies to proper usage of the unit or article purchased.

  • Legal diploma or what?

    Legal diploma or what?

    The implied warranty of 24 months remains untouched, but since we extend the express warranty, that's of little consequence for our customers. Moreover, we spare both you and ourselves the trouble of explaining the difference between implied and express warranty (even offside rules are simpler than that). But if you're into correct legal terminology, take a look at our terms and conditions :-)

  • Any questions?

    Any questions?

    If you have questions, remarks or want to suggest improvements, we're always listening and help as best as we can. Please contact our Customer Service Department. Thanks a lot!

Your contacts in cases of warranty claims

Our customer service staff are here to help with any queries or problems
+49-9546-9223-476
Return product
tc electronic PolyTune 3 Tuner/Buffer Boss MS-3 Multi Effects Switcher Alesis DM10 MKII Studio Mesh Kit JBL LSR 305 White Limited Edition De Sisti Leonardo 1kW P.O. Ibanez SR300E-AFM Harley Benton G212 Vintage Vertical Nowsonic Stage Antenna Set 5,8 GHZ tc electronic Hall of Fame 2 Yamaha DD-75 Swissonic M-Control Thalia Capo African Wenge Black Chrome
(6)
Recommended
tc electronic PolyTune 3 Tuner/Buffer

tc electronic Polytune 3, effects pedal, polyphonic tuner/buffer, Bonafide buffer circuitry preserves your tone through long cable runs and multiple effects, polyphonic tuning - tune all strings simultaneously, fast chromatic tuner offers 0.5 cent accuracy, ultra-precise strobe tuner gives you...

to the product
€99
Recommended
Boss MS-3 Multi Effects Switcher

Boss MS-3, effects pedal, Multi Effects Switcher, Pedal board effects loop switcher with 112 built-in effects for guitar & bass including tuner, noise reduction, global equalizer, midi, amp switching, USB connector & editor, controls: Knob 1 to 3, switches: On/Off...

to the product
€469
(3)
Recommended
Alesis DM10 MKII Studio Mesh Kit

Electronic Drum Set Made available in Europe exclusively by Thomann, Successor to the Alesis DM10 studio mesh kit, The new DM10 MKII Advanced Electronic Drum module is based on the Alesis Crimson module, Contains 671 sounds, 54 Preset and...

to the product
€888
Recommended
JBL LSR 305 White Limited Edition

JBL LSR 305 White Limited Edition, Two-Way Powered Studio Monitor with 5" Woofer, 1" Soft-Dome High Frequency Transducer, 43Hz-24kHz, Class D Power Amp: 41/41W (LF/HF), Max Peak SPL: 108 dB SPL (C-weighted), Magnetic shielding, Level Control, LF trim (+2dB/-2dB), HF...

to the product
€147
Recommended
De Sisti Leonardo 1kW P.O.

Pole-operated Fresnel Theater Spotlight For 1000 W lamp with G22 base, 150 mm Fresnel lens, Robust and light carbon steel housing with black powder coating, 28 mm TV spigot, With 2 m cable (without plug), Switch on housing, Beam...

to the product
€699
Recommended
Ibanez SR300E-AFM

Ibanez SR300E-AFM, 4-string bass guitar, Soundgear-series, mahoghani body, 5-pc maple/rosewood (Dalbergia latifolia) "SR4" neck:, 24 medium frets, rosewood (Dalbergia latifolia) fretboard, white dot inlays, nut width 38 mm, scale: 864mm/34", Accu-Cast B120 bridge, cosmo black hardware, PowerSpan dual coil pickups,...

to the product
€298
Recommended
Harley Benton G212 Vintage Vertical

Guitar Cabinet Loudspeakers: 2 x 12" Celestion Vintage 30, Power handling: 120 watts, Impedance: 8 Ohm, Housing made of 16 mm plywood, Black Tolex version, Decorative borders, Dimensions (W x H x D): 49.5 x 65.8 x 35.5 /...

to the product
€239
Recommended
Nowsonic Stage Antenna Set 5,8 GHZ

Nowsonic Stage Antenna Set 5,8 GHZ, Set with 2 Antennas and Wallmount, Compatible with every WiFi Router, especially the Stage Router and Stage Router Pro, Frequency Range: 5.1 - 5.8 GHz, Impedance: 50 Ohms, Gain: 10dBi, Cable length: 6m, Weight:...

to the product
€99
Recommended
tc electronic Hall of Fame 2

tc electronic Hall of Fame 2, effects pedal, reverb, new TC MASH technology turns footswitch into a pressure responsive expression controller, new shimmer reverb algorithm, analog-dry-through maintains integrity of analog dry signal path when reverb is engaged, TonePrint-enabled: load signature...

to the product
€145
Recommended
Yamaha DD-75

Mobile Electronic Drum Set 8 Pads, Velocity-sensitive, 32-voice polyphonic, 570 Drum voices + 30 phrases, 75 Preset drum kits, 10 User drum kits, 75 Presets songs, 105 Preset songs, GM and XGlite compatible, LED display, Midi IN / OUT,...

to the product
€225
Recommended
Swissonic M-Control

Swissonic M-Control, passive Monitor Controller in hard metall housing, 2x Klinke/XLR combi Input, 1x 3,5mm Stereo-Jack Input, 2x XLR male Output, 1x 3,5mm Stereo Jack out, switchable Mute, Mono-Button, dimensions: 162 x 98 x 54 mm, weight 400g

to the product
€49
Recommended
Thalia Capo African Wenge Black Chrome

Thalia Capo African Wenge Black Chrome, high-quality Capodaster with african wenge inlay, one-handed operation, replaceable fretpads designed to fit a range of instruments, incl. standard tension and high tension tuning kits, each includes 0" for classical, 7.25". 9.5", 10", 12",...

to the product
€59
Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.

Please leave a comment. Please enter your e-mail address.