The Best Service in Europe
How can we help you? For us, service isn’t just about repairing and caring for your equipment, we believe it starts with the selection of products we offer you, and goes right the way through to the way we ship your equipment.
Before
Service starts with the selection of products we offer you. We're available by phone, email, and in store to offer help and advice before you make your purchase.
We have a team of experts on hand to help and advise you by phone, email or in store.
Our detailed online guides offer hints and tips as well as technical know-how for beginners and professionals.
In addition to product videos, sound samples and 360° pictures, our website also offers reviews from magazines and customers for thousands of different items.
During
It’s all about fine-tuning! We are always looking at ways to improve our logistics and stock holding so we can deliver your gear even faster.
Our warehouse offers the best availability and fastest shipping. 90% of all orders leave our warehouse within 30 minutes of us receiving them.
Any order above 199 EUR is shipped free of charge to mainland UK and Ireland - no matter what it weighs or how big it is.
If you don't like the item you've bought, you can return it within the first 30 days, no questions asked.
After
If you find yourself with technical problems, we won’t let you down: we have teams of in-house technicians who'll help you quickly and efficiently.
We extend the manufacturer's warranty to a total of 36 months - with no additional cost to you.
A Plek'd guitar feels better and sounds better, so our Guitar Workshop offers this service just for you.
We have eleven fully equipped workshops with trained specialists who can maintain and repair your equipment should the time come.
Apart from the product videos, sound samples and 360° pictures, you will also find interesting online guides, test reports from all the major magazines, over 250 thousand customer reviews and much more.
With the exception of the test reports and customer reviews, the rest of the online material comes from our own photo and recording studios. We have professional photographers, experienced studio musicians and composers working daily to provide you with even better content for even more products.
Our external content teams supply us with video recordings, product tests and online guides. The published videos can be found on the relevant product pages and on our big Videoblog.
We also have a laboratory testing technical equipment such as microphones or speakers. They ensure that the information we receive from the manufacturer is correct, so that we know we can rely 100% on the information we give you.
Service Team Contact Details:
Analogue Synthesiser VCO 1 with 4 miscible waveforms (sawtooth, triangle, pulse and suboctave), Pulse width modulation and two adjustable modulation sources, VCO 2 with 3 mixable waveforms (sawtooth triangle and suboctave) and two adjustable modulation sources, Low pass filter...
Adam T8V; Active Nearfield Monitor; 8" Woofer; 1.9" U-ART Accelerated Ribbon Tweeter; 2x Class-D Amp: 70 Watts RMS Woofer, 20 Watts RMS Tweeter; Frequency Range: 33 Hz - 25 kHz; Crossover Frequency: 2.6 kHz; max. SPL: 118 dB (1m /...
iZotope Music Maker's Bundle (ESD); Plugin-Bundle; contains eight essential tools for audio editing and creative music production; consists of BreakTweaker Exp, Stutter Edit, Trash 2, Iris 2, Elements Suite (Nectar Elements, Neutron Elements, Ozone Elements und RX Elements); supported formats...
K&M 80310 disinfectant stand with bracket; bottle holder dimensions: 102 x 91 mm; base diameter: 275 mm; drip cup can be removed for cleaning; with bracket to fix the disinfectant bottle ; round base; weight: 3,6 kg; colour: pure white;...
Rode Wireless GO White; Digital Wireless Microphone System; ultra-compact and lightweight set of transmitter and receiver; series III 2.4 GHz digital transmission; clip-on transmitter TX with built-in microphone (omni capsule); maximum SPL: 100 dB; Frequency Range: 50 Hz 20...
Rode Lavalier GO White; Lavalier Microphone; pairs perfectly with Røde Wireless GO (item 463781); works with most other devices with a 3.5mm TRS microphone input; compatible with most laptops, DSLR cameras, mobile recorders etc.; broadcast grade omnidirectional condensor capsule; Frequency...
Audio Interface and Controller 2 x 2 USB 2.0 (USB C) recording interface with 24-bit / 192 kHz, 2 x Mic / Line / Instrument XLR combo input jacks, 2 x Line output 6.3 mm jack symmetrical, Stereo headphone...
Bluetooth Studio Headphones Closed, Circumaural, Up to 40 hours of operation without cables, 50 mm Driver, Impedance: 32 Ohm, Sensitivity: 114 dB SPL / V, Frequency range: 5 - 40,000 Hz, Oval faux-leather ear pads, Cable on one side,...
Behringer Eurorack Go; Eurorack case; two rows with 140 HP each, build-in busboard with 32 headers for Eurorack modules;, vertical positioning possible via integrated tilt stand; 96 sliding nuts (M3) pre-installed; maximum module depth: 40mm (lower row), 62mm (upper row);...
Multimedia Monitors Equipped with a 3" woofer and a 0.75" tweeter, Power: 50 W, Frequency range: 80 - 20,000 Hz (-3 dB), Housing: MDF, Power supply: 100 - 240 V AC, 50/60 Hz, Dimensions (W x H x D):...
Saramonic Blink 500 B4; Ultracompact 2.4GHz Dual-Channel Wireless Microphone System with 2 transmitter and Lavalier for Apple iPhone and iPad that provides broadcast-quality sound; The RXDi battery-free MFi certified Lightning receiver is extremely lightweight, space efficient and works perfectly when...
Thunderbolt 3 Audio Interface 192 Sampling rate, 24-Bit resolution, 8 Microphone amplifiers with up to 60dB gain, 2 Combo input sockets (mic / instrument) and 6x mic / line inputs, 8 x 6.35 mm TRS line outputs, galvanically coupled,...
We're looking forward to hearing from you and aim to solve any problems as soon as we can.
Payment can be made safely and securely with Credit Card, Bank Transfer, PayPal or Amazon Pay.
Hans-Thomann-Straße 1
96138 Burgebrach
Germany