Mackie Big Knob Studio

Had this unit for a couple of weeks when it started scratching when I changed volume. And became unbalanced between left and right. Same on both A and B channel.

It became worse and worse over time.

Then a couple of month later it said BANG in my speakers and after that it was dead.

Returned it to Thomann for warranty repair.

Got it back working but the scratching is STILL there ☹ They only switched a capacitor according to the workorder/receipt. Did nothing to the scratching that I was very clear with in the report. I also attached a video of the problem.

I’m not recommending this product. Seems like its very uneven build quality.

I have owned this for a little more then a year now, the mute button get' stuck when pressed, sometimes only left ch is unmuted due to mute being semi-stuck still after it's fully up (unmuted).

The buildquality seems sturdy at first, but it's clear that it's not.

Sound is ok, USB drivers are ok.

There will be a pop everytime you power on/off this unit.

Solid packaging, all the cabling and accessories you might need to start off with. As an extra it included a key for Tracktion 4 but I'm not sure if that's still relevant.

The build quality is a bit inconsistent, some buttons are a bit clunky and not giving the same physical response as the rest -but the volume knob is super hifi-like though and it just feels satisfying to touch it. The frame is well designed and built, rubber feet is placed where it's needed. It's heating up quite much on the front side but unless you're putting something close up front to it it's barely noticeable. Just let it breathe.

I really like the overall look of the box, the LEDs are nice and we got good pack of features including built-in mic and push to talk button (which I've never seen before on interfaces in this price range). Can totally see myself using this in a small, half-professional recording setting. One thing I instantly wanted to try is how well it can drive my headphones on playback, but I was very soon surprised/disappointed that unless I'm wiring things up weird I am unable to do it. Oh well.

Sound-wise I have not gotten around to test the mic inputs yet, I'm struggling with driver problems for the time being (Win 10). The drivers are not automagically installed, despite what happens with most equipment these days. I downloaded the official driver and it still struggles to clear up the unknown hardware indicators in device manager. Despite this, in Windows with playback I have no issues, in DAWs however I am forced to use buffer sizes of 1024 samples or more or it starts to clip hard. I'm reading online that it's normal to use that setting for mixing but on my Focusrite I had none such limitation. I'll try to fix these regardless in the future, I am yet to go through the manuals as I'd rather experiment on my own (ease of use & setup and such nonsense).

Edit: Sorted out driver issues. Latency is fine now. However after much testing, I found the mic pre-s to be quite bad compared to my Focusrite Scarlett. Clipped the signal before the meter did and made my AT2020 sound like some cheap knockoff. Also there is some strange routing thing happening with direct monitoring - if the inputs are active it sends the signal out with no respect to where the knob is turned...

It's a nice looking monitor controller really.