I bought my Ovation 2078AX-5 guitar and case just over three years ago. The service I received from order to receipt was second to none.
Very pleased with the guitar although I had to have it set up when received as it had not been set up by Thomann prior to despatch.
The headstock logo started to come off after about a year and I contacted them for a replacement and they said that I had to return the guitar to them for repair. That was not helpful just for a stick on logo so a little disappointed in them over this. I managed to get one through Ovation so all is now ok.
I am just about to use Thomann again for another Ovation guitar and case so they are not all that bad.
The prices they charge are better than UK prices and some of the delivery is free and you have to pay mostly from UK suppliers. This is excellent for Thomann. You will be receiving my order in the net two weeks.
Acoustic Guitar Standard Elite, Korea NEW Series, Body: Deep contour bowl, Solid spruce top, Scalloped X-bracing, 5-Piece mahogany / maple neck, Fretboard and bridge: Palisander <i>(Dalbergia...
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