Apogee Duet 3

When I upgraded my MacBook earlier this year, I had my heart set on the Duet 3. I previously owned the original Duet and Duet 2, and really loved using them. However, after several months of using the Duet 3, I must admit defeat...I hate this audio interface.

Although the Duet 2's design was minimal, at least it had proper visual feedback on the unit (you always knew what the knob was controlling). The Duet 3 uses a small purple LED dot to indicate whether you're controlling speaker, headphones, or input 1/2. This has proved very fiddly and annoying, especially when setting mic/inst levels. There's a single left and right meter for either mic/instr input level (which combine for stereo playback). There are no numbers, and things can get confusing and irritating pretty quickly.

Also disappointing is Apogees silly decision to remove the assignable function buttons from the interface (for mute, dim, mono etc). These were really handy, and I used then all the time on the Duet 2. There are basically no controls on the Duet 3 besides gain/level adjustment.

So because of these issues, I really need to keep the Apogee Control 2 software open on my desktop permanently, and I control all my levels and functions from here (I almost never touch the interface). I might as well have bought a bunch of good preamps, it would be the same user experience.

The second big strike against the Duet 3 is the buggy firmware. This was an issue at times with the Duet 2, but it's even worse with the Duet 3. I keep all the software/firmware up to date (running M1 Pro MacBook on OS Monterey), but I still have to regularly unplug it/plug it back in because it disconnects or stops running the sound if I leave my computer for too long.

My impression is that the Duet 3 is not completely stable, and suffers from minimalist design taken too far. It's been a poor user experience overall, and I'm sad to say I'll be selling the unit. It's a shame, because the audio quality is great, but it's just not worth the aggravation .

I wanted a product that I could use on my 3 computers: Apple Mini M1, Apple MacBook Pro, Windows 10 desktop. Good news is that Duet 3 works on all my platforms and it is super easy to switch between my computers. But this also shows an issue: switching produces a loud crackling sound when you plug in/out the Duet 3. Something I never had with my cheaper Roland product. Once it is plugged in the sound is perfect, so just be aware when you plug in/out Duet 3.

What I like is the hardware DSP plugins. I did not have this on my Roland.

I use a Shure SM7 mic, I can use it without a FetHead but then you need to turn the gain close to max, hence I keep using my FetHead.

I love the breakout cable, this reduces the cable clutter on my working-from-home desk. I have all my cables hidden under my desk and have more space and cleaner desk.

The software is clearly still work in progress, it has all the must-have features working so that is the good news and it works on my 3 platforms. Install was smooth. What is not working is the help functions and the resizing of the windows has some issues on a MacOS. Nothing serious but one would expect that, for this price, the product would be finished.

I reported the software issues to Apogee and the support service does reply the next day, so no complaints on the Apogee support. Apogee seems to be aware and working on it...

Long time user of the Duets for portable needs but sadly Apogee have been producing unreliable products for a few years now.

Bought for work on the road and despite being a thing of beauty, of solid build and packaged with a great deal of thought, it just isn’t ready for production. This has been the case ever since they tried to merge PC and Mac suitable gear into one and just can’t do it.

Audio recording is completely distorted every few minutes using the cables and constantly using the breakout box (bought separately). I’ve had to return both sadly.

Hopefully Apogee will correct these issues soon.

Die Treiber für Windows sind aktuell noch katastrophal. Regelmäßige komplett Crashes und Freezes sind die Folge, die ich seit Jahren bei keinem Windows Treiber mehr erlebt habe.
Wenn es mal läuft, dann fängt das Duet alle paar Minuten an alles komplett verzerrt abzuspielen und normalisiert sich erst wieder, nachdem man es abzieht und neu ansteckt.

Die Kabelpeitsche verursacht Feedback Loops wenn nichts eingesteckt ist und die Buchsen nahe beieinander liegen. Das ist absolut inakzeptabel selbst für ein billiges Interface wäre das ein Unding.
Der Instrumenten Eingang hatte ein starkes Rauschen bei Verbindung von Rhodes oder Gitarre, was ich so in 20 Jahren auch noch bei keinem meiner anderen Interfaces erlebt habe.
Zudem fingen andere Audio Verbindungen über die interne Soundkarte stark an zu rauschen, sobald das Duet mit dem Rechner verbunden war. Nach abstecken des Duet absolut kein Rauschen mehr vorhanden. Hier ist auch mit der Hardware irgendetwas absolut unprofessionell.

Der Apogee Support antwortete auch nach einen Woche immer noch nicht auf obige Fehlerbeschreibung. Kundenservice ist bei Apogee scheinbar komplett nicht vorhanden.

Fazit: absolute Katastrophe!
Ich habe das Duet nun durch ein RME Babyface Pro FS ersetzt und siehe da: alles lief sofort ROCK SOLID. Perfekter stabiler Treiber, absolut kein Rauschen, alles ohne jegliche Kopfschmerzen sofort genau so, wie ich es vom Duet auch erwartet hätte.