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Your Contact People
Hotline
+49-9546-9223-55
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Company Info
January 1954
GmbH
Hans Thomann
DE 257375233

Business Hours (CET)

We are in 11 Hours and 18 Minutes there for you again.
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–16:00
One of our groupies
I'm taking the opportunity to wish your whole team the best things in life for this new year
mxxxus.c@xxxnet.be, 16.01.2017

What can I do if I do not like the delivered goods?

Thomann offers a 30-Day Money-Back Guarantee on all its products, except on custom made products (eg. cases), perishable products (eg. strings, drum sticks, cymbals) or on items which come into bodily contact (eg. reeds, mouth harmonicas, ear pieces etc).

Software must be sealed and in its original, unopened packaging before it is returned.

Once we have received the returned product we will credit the price of the product to your customer account for use against future purchases, or we will book the money back to your credit card, PayPal account or bank account if you prefer.

If you are not happy with the product and you would like to make use of our hassle-free 30-Day Money-Back Guarantee please login to your customer login centre and choose the option to 'return a product'. Follow the easy steps shown to you and your request will be processed by one of the Thomann Service team members. Alternatively, you can also contact our Customer Service Team by email: sc.cc@thomann.de, phone: 0049-9546-9223-476, or fax: 0049-9546-9223-8399 and they can help you with this procedure.


To help our product selection and quality control we kindly ask you to state the reason for your return.

Whatever your query, our hotline puts you in touch with the right person
+49-9546-9223-476
Return product
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