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Thomann's Cool Online Guides: Cymbals

8. Warranty

Cymbal manufacturers offer a warranty against manufacturing defects and normal wear and tear within a set period of time. For this reason it is important to keep your receipts to establish the date of purchase. While warranties differ between manufacturers, it’s wise to be aware of what is covered and what isn’t.

There are two main types of cymbal crack:

  1. Crack of the cymbal edge or centre hole

  2. Crack in the middle of the cymbal in the direction of the grooves.

In the second case, there will usually be no difficulty in obtaining a replacement during the warranty period.

Properly treated cymbals will never look like this:

If a cymbal develops a crack near its edge within the warranty period you should stop playing it and immediately return it to the manufacturer to determine whether the cause was a manufacturing defect or misuse.

Edge cracks are usually caused in one of the two following ways: repeatedly striking the cymbal too forcefully or dropping it on its edge causes the material to deform or compress and eventually crack. For this reason, we recommend transporting cymbals in well padded bags or hard cymbal cases. When removing cymbals from your stands, immediately put them in their case to minimize the chance of accidental damage.

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Conditions of participation
Terms and Conditions for participation
in online competitions

Note: Participation in an online competition runs independently from any purchase at Thomann GmbH. The following Competition Rules apply when participating in any online competition run by Musikhaus Thomann:

  1. Competition

    1. The competitions are organised by Thomann GmbH, CEO: Hans Thomann, Hans-Thomann-Straße 1, 96138 Burgebrach, Germany.
  2. Participation

    1. Competitions are only open to persons of full age.
    2. To take part in the competition you must answer all questions correctly, fill in the registration form and submit your entry to Thomann GmbH by pressing the "send" button.
      By pressing the "send" button the participant accepts the aforementioned terms and conditions.
    3. The participant is responsible for entering their email and/or postal address correctly. Entries to the competition will be logged electronically.
  3. Qualifying Entrants

    1. Staff of Thomann GmbH and any cooperation partners and their dependants are excluded from participation.
    2. Should these conditions of participation be violated, especially by using illegitimate means, Thomann GmbH reserves the right to exclude persons from the competition. In case of such violations prizes can be withdrawn and claimed back subsequently.
  4. Announcing the winner

    1. The winners will be notified by Thomann GmbH by email or in writing and their names may be published on the homepage www.thomann.de. The winner accepts this form of publication explicitly.
      Should for whatever reason the winner not claim their prize, then a new winner will be drawn.
    2. The prize presented to the winner may not be identical to the item description. There can be deviances regarding the model, colour etc.
    3. The merchandise prizes will be sent by Thomann GmbH or by one of its contracting delivery companies, per freight forwarder, courier or postal service to the postal address indicated by the winner.

      The delivery is free of charge. Only extra transport costs and customs/duties must be covered by the winner. In the case that the delivery has to be made through a freight forwarding company the freight forwarding company will contact the winner to arrange delivery timings.
    4. An exchange, cash alternative or replacement prize is not possible.
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  5. Data protection

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      Thomann GmbH
      to the data protection officer
      Hans-Thomann-Straße 1
      96138 Burgebrach, Germany
    2. Thomann GmbH is obliged to consider the regulations for data protection according to the Federal Data Protection Law (BDSG) valid at the conclusion of the competition. In this context the general data protection regulations under notes regarding data protection should be noted.
  6. Liability

    1. Thomann GmbH will be released from any obligations by handing out the prize.
    2. Thomann GmbH is not liable for the insolvency of a cooperation partner and the resulting consequences for the implementation and processing of the competition.
  7. Other

    1. Legal proceedings are barred.
    2. The law of the Federal Republic of Germany applies exclusively.
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