I bought this a while ago and hadn't used it for a while. Putting it to use in the last few months I have to say, this does what it's supposed to do and well. Not knocking others issue's noted but there is always the possibility of a bad sample with whatever you buy. Call up the service dept. and I'm sure you'll have a replacement in no time. This is Neutrik and and that name speaks for itself IMHO. Gave it a four star on quality ONLY because I wish it were in black but this does make it stand out.