D
Disappointed
After buying the superb quality Harley Benton L-450 Plus electric guitar my trust in Harley Benton products went up big time, so I was confident to order a steel string acoustic from HB.
I received this guitar fast from Thomann (well done) but I would have rather waited a few days longer just so they could check it before sending it to me. I mean, the truss rod was hanging out of the neck body! This could have been noticed easily if someone actually looked at the guitar.
On top of that the tuning pegs are of poor quality. There is this dead space when tuning (you turn and nothing happens for quarter turn).
And the fret wires are too sharp on the higher end.
The guitar body is fine and its a light weight guitar. I couldn't play it because of the faulty truss rod. The neck needed adjusting, the string buzz told me so. Thomann will take this guitar back without fuss which tells a lot about their great customer service. I just wish they check the guitars before sending them. I mean it is Thomann that pays for the return and that cost money.
I will be saving a bit more and get some high end Harley Benton acoustic instead.
I received this guitar fast from Thomann (well done) but I would have rather waited a few days longer just so they could check it before sending it to me. I mean, the truss rod was hanging out of the neck body! This could have been noticed easily if someone actually looked at the guitar.
On top of that the tuning pegs are of poor quality. There is this dead space when tuning (you turn and nothing happens for quarter turn).
And the fret wires are too sharp on the higher end.
The guitar body is fine and its a light weight guitar. I couldn't play it because of the faulty truss rod. The neck needed adjusting, the string buzz told me so. Thomann will take this guitar back without fuss which tells a lot about their great customer service. I just wish they check the guitars before sending them. I mean it is Thomann that pays for the return and that cost money.
I will be saving a bit more and get some high end Harley Benton acoustic instead.
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