{"id":460820,"date":"2022-02-03T15:00:58","date_gmt":"2022-02-03T14:00:58","guid":{"rendered":"https:\/\/www.thomann.de\/blog\/?p=460820"},"modified":"2023-10-27T15:45:25","modified_gmt":"2023-10-27T13:45:25","slug":"in-house-service-centre-studio","status":"publish","type":"post","link":"https:\/\/www.thomann.de\/blog\/en\/inspire\/in-house-service-centre-studio\/","title":{"rendered":"In-house Service Centre: Studio, Software &#038; Electronics"},"content":{"rendered":"<p style=\"text-align: center;\"><strong>Our Service Centre is in charge of handling your mics, audio interfaces, synths (digital, analogue and modular), studio monitors, keyboards, digital pianos and software with care and getting any issue fixed which may arise. Our passionate employees are detail obsessed and love what they do. In this blog article we give you a peek of what goes on inside the Studio Service Centre, Software Support Centre and Electronics workshop. Enjoy and happy studio time!\u00a0<\/strong><\/p>\n<hr \/>\n<h3 style=\"text-align: center;\">The pros can handle it!<\/h3>\n<div class=\"post-content-single\">\n<p>Whether the issue is big or small our workers put their sweat, blood and tears into analyzing and testing your product and giving you adequate and timely feedback.<\/p>\n\n\t\t<style>\n\t\t\t#gallery-1 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 50%;\n\t\t\t}\n\t\t\t#gallery-1 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-1' class='gallery galleryid-460820 gallery-columns-2 gallery-size-medium'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-1536x2048.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-565x753.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3062-scaled.jpeg 1921w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-1536x2048.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-565x754.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3057-scaled.jpeg 1919w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h3 style=\"text-align: center;\">Services at Studio Service Centre<\/h3>\n<p>Our team of experts offers a comprehensive range of services including:<\/p>\n<ul>\n<li><strong>Testing<\/strong> products that get sent back to us (<strong>mics, USB audio interfaces, studio monitors, midi controllers, keyboards, digital pianos, synthesizers, modular components, rack components \/ effects, etc.<\/strong>)<\/li>\n<li><strong>Communicating <\/strong>through our trusted colleagues from national and international<strong> Customer Care <\/strong><\/li>\n<li><strong>Communicating <\/strong>with brands and their respective service facilities and partners<\/li>\n<li>Watching\u00a0<strong>customer videos<\/strong>\u00a0to\u00a0<strong>identify the issues<\/strong>\u00a0and<strong> find the most fitting solution\u00a0<\/strong><\/li>\n<li>Doing <strong>minor repairs<\/strong> on house brand products (under warranty) that get sent back to us (bigger repairs get sent directly to the manufacturer&#8217;s designated service facility)<\/li>\n<li><strong>Warranty checks<\/strong> for our house brands (in cooperation with our customer service)<\/li>\n<li>Checking the\u00a0<strong>quality of returned goods<\/strong> to see if they are suitable as <strong>B-Stock<\/strong> items<\/li>\n<li>Solving issues, by phone or email, from internal stakeholder such as <strong>customer<\/strong>\u00a0<strong>service<\/strong>,\u00a0<strong>logistics<\/strong>,\u00a0<strong>partner<\/strong>\u00a0<strong>management<\/strong>,\u00a0<strong>product<\/strong>\u00a0<strong>management<\/strong>, etc.<\/li>\n<\/ul>\n<div id=\"gallery-4\" class=\"gallery galleryid-460386 gallery-columns-3 gallery-size-medium\" style=\"text-align: center;\">\n\n\t\t<style>\n\t\t\t#gallery-2 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-2 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 33%;\n\t\t\t}\n\t\t\t#gallery-2 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-2 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-2' class='gallery galleryid-460820 gallery-columns-3 gallery-size-medium'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-2-460919\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-1536x2048.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-565x753.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3067-scaled.jpeg 1920w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-460919'>\n\t\t\t\tvolume is high in January&#8230;\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3071-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3071-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3071-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3071-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3071.jpeg 1200w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-2-460917\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-1536x2048.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-565x754.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3059-scaled.jpeg 1919w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-460917'>\n\t\t\t\track unit testing\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3060-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-2-460968\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3060-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3060-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3060-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3060-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3060.jpeg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-460968'>\n\t\t\t\tMac testing station\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-2-460924\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3073-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-460924'>\n\t\t\t\tstudio monitors\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-2-460928\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3084-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-460928'>\n\t\t\t\tdigital pianos\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-225x300.jpg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-2-460948\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-225x300.jpg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-768x1024.jpg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-1152x1536.jpg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-1536x2048.jpg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-215x287.jpg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-565x753.jpg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3061-scaled.jpg 1920w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-460948'>\n\t\t\t\tmicrophone testing\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-2-460920\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-1536x2048.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-565x754.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3069-scaled.jpeg 1919w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-460920'>\n\t\t\t\twork stations&#8230;\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-1153x1536.jpeg 1153w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-1537x2048.jpeg 1537w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-565x753.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3070-scaled.jpeg 1921w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3074-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3075-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt><\/dl>\n\t\t\t<br style='clear: both' \/>\n\t\t<\/div>\n\n<h3>Software Support department<\/h3>\n<p style=\"text-align: left;\">In the Software Support department, our employees communicate directly with the <strong>Customer Care team<\/strong> and work towards solving any problem, question or concern you may have regarding the software you purchased at Thomann. <span style=\"text-align: center;\">They deal with <strong>complicated or special cases<\/strong> and <strong>return<\/strong> <strong>requests<\/strong> (e.g. wrongly purchased updates\/upgrades) where it is necessary to get in contact with the software brands. Here&#8217;s a list of common problems they resolve:\u00a0<\/span><\/p>\n<\/div>\n<ul>\n<li><strong>Registration<\/strong> and <strong>Licensing<\/strong> issues<\/li>\n<li><strong>Installation<\/strong> problems<\/li>\n<li><strong>Compatibility<\/strong> issues between software and operating systems (Windows, Mac OS)<\/li>\n<li><strong>Bugs<\/strong> and other software <strong>glitches<\/strong> or <strong>issues<\/strong><\/li>\n<\/ul>\n<p>Our trained staff works hard to find <strong>solutions for your individual cases<\/strong>, and issues with the <strong>manufacturers and their partners<\/strong>, to solve these adequately. Don&#8217;t hesitate to contact us, no matter how small the problem may seem.<\/p>\n<\/div>\n\n\t\t<style>\n\t\t\t#gallery-3 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-3 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 50%;\n\t\t\t}\n\t\t\t#gallery-3 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-3 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-3' class='gallery galleryid-460820 gallery-columns-2 gallery-size-medium'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-300x225.jpg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-3-460949\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-300x225.jpg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-1024x768.jpg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-768x576.jpg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-1536x1152.jpg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-2048x1536.jpg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-215x161.jpg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3085-565x424.jpg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-3-460949'>\n\t\t\t\tFriendly service\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-3-460970\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/IMG_3091-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-3-460970'>\n\t\t\t\tSoftware testing stations&#8230;\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-225x300.jpg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-3-460951\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-225x300.jpg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-768x1024.jpg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-1152x1536.jpg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-1536x2048.jpg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-215x287.jpg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-565x753.jpg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3094-scaled.jpg 1920w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-3-460951'>\n\t\t\t\tSynth lovers work here \ud83d\ude42\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/Software-diptych-225x300.jpg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-3-461056\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/Software-diptych-225x300.jpg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/Software-diptych-768x1024.jpg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/Software-diptych-1152x1536.jpg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2022\/02\/Software-diptych.jpg 1200w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-3-461056'>\n\t\t\t\tCan&#8217;t work without cats!\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h3 style=\"text-align: center;\">Electronics Workshop \/ Repair Service<\/h3>\n<p>The Studio Service Centre works together with the Electronics Workshop when there are <strong>repairs<\/strong> <strong>and\/or<\/strong> <strong>analysis<\/strong> to be done on products from our house brands (or minor repairs from other brands). Trained employees &#8211; including some\u00a0<b>master technicians<\/b> &#8211; take care of the repair and service of electronic equipment. They have all the tools needed to find a quick solution and to do it properly. Here are a few <strong>photos<\/strong> from the workshop, and some of the <strong>tools<\/strong> used:<\/p>\n\n\t\t<style>\n\t\t\t#gallery-4 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-4 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 25%;\n\t\t\t}\n\t\t\t#gallery-4 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-4 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-4' class='gallery galleryid-460820 gallery-columns-4 gallery-size-medium'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460934\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3111-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460934'>\n\t\t\t\tAnalog oscilloscope\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460933\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3108-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460933'>\n\t\t\t\tStairville DMX-Master I\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460935\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3116-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460935'>\n\t\t\t\tAssessing water damage!\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-300x225.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460931\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-300x225.jpeg 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-1024x768.jpeg 1024w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-768x576.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-1536x1152.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-2048x1536.jpeg 2048w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-215x161.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3104-565x424.jpeg 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460931'>\n\t\t\t\tBehringer RX1202FX\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460932\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-1536x2048.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-565x753.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3105-scaled.jpeg 1920w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460932'>\n\t\t\t\tWaveform generator\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"198\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/Ersa-Multi-Pro-20W-soldering-iron-300x198.png\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460938\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/Ersa-Multi-Pro-20W-soldering-iron-300x198.png 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/Ersa-Multi-Pro-20W-soldering-iron.png 560w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460938'>\n\t\t\t\tErsa Multi-Pro 20W\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"228\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/Thomann-gas-soldering-iron-set-300x228.png\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460937\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/Thomann-gas-soldering-iron-set-300x228.png 300w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/Thomann-gas-soldering-iron-set.png 526w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460937'>\n\t\t\t\tThomann gas (butane ) soldering iron set\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-225x300.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" aria-describedby=\"gallery-4-460916\" srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-225x300.jpeg 225w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-768x1024.jpeg 768w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-1152x1536.jpeg 1152w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-1536x2048.jpeg 1536w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-215x287.jpeg 215w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-565x753.jpeg 565w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2222\/01\/IMG_3099-2-scaled.jpeg 1920w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-4-460916'>\n\t\t\t\tHands on!\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<div class=\"post-content-single\">\n<hr \/>\n<\/div>\n<h3 style=\"text-align: center;\">Inside the Service Centre<\/h3>\n<p style=\"text-align: center;\">Check out this short\u00a0<strong>Instagram Video<\/strong>\u00a0to have a look inside the service centre:<\/p>\n<blockquote class=\"instagram-media\" style=\"background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);\" data-instgrm-captioned=\"\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/tv\/CZhImBott9h\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\">\n<div style=\"padding: 16px;\">\n<p>&nbsp;<\/p>\n<div style=\"display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display: block; height: 50px; margin: 0 auto 12px; width: 50px;\"><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\"color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;\">View this post on Instagram<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\"width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\"background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;\"><a style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;\" href=\"https:\/\/www.instagram.com\/tv\/CZhImBott9h\/?utm_source=ig_embed&amp;utm_campaign=loading\" target=\"_blank\" rel=\"noopener\">A post shared by Thomann Music (@thomann.music)<\/a><\/p>\n<\/div>\n<\/blockquote>\n<p><script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h3 style=\"text-align: center;\">Don\u2019t hesitate to contact us<\/h3>\n<p style=\"text-align: center;\"><strong>Support Hotline<\/strong>:<\/p>\n<p style=\"text-align: center;\">email: <a href=\"mailto:international@thomann.de\"><strong>international@thomann.de<\/strong><\/a><\/p>\n<p style=\"text-align: center;\">phone: <strong>+49-9546-9223-55<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><strong>Returns \/ Repairs &amp; Damages:<\/strong><\/p>\n<p style=\"text-align: center;\">email: <a href=\"mailto:sc.cc@thomann.de\"><strong>sc.cc@thomann.de<\/strong><\/a><\/p>\n<p style=\"text-align: center;\">phone: <strong>+49-9546-9223-476<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><strong>Studio \/ Synth \/ Software Department in the shop<\/strong>:<\/p>\n<p style=\"text-align: center;\">email:\u00a0<a href=\"mailto:studio@thomann.de\"><strong>studio@thomann.de<\/strong><\/a><\/p>\n<p style=\"text-align: center;\">phone:\u00a0<strong>+49-9546-9223-30<\/strong><\/p>\n<div class=\"advads-content-injection-before-content advads-entity-placement\" style=\"text-align: center;\" id=\"advads-1603590687\"><div class=\"advads-adlabel\">Advertisements<\/div><div id=\"advads-2979486572\"><a href=\"https:\/\/www.thomann.de\/intl\/index.html?utm_medium=display&#038;utm_source=partnersite&#038;utm_campaign=branding&#038;utm_content=thoshop&#038;utm_term=gemischt\" target=\"_blank\" aria-label=\"2502_Gear_Banner_Gemischt_729x90_EN_v01\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2025\/05\/2502_Gear_Banner_Gemischt_729x90_EN_v01.jpg\" alt=\"\"  srcset=\"https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2025\/05\/2502_Gear_Banner_Gemischt_729x90_EN_v01.jpg 728w, https:\/\/www.thomann.de\/blog\/app\/uploads\/sites\/3\/2025\/05\/2502_Gear_Banner_Gemischt_729x90_EN_v01-300x37.jpg 300w\" sizes=\"(max-width: 728px) 100vw, 728px\" width=\"728\" height=\"90\"   \/><\/a><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Joe visited the Service Centre Studio and Software departments&#8230; here&#8217;s an inside peek&#8230;<\/p>\n","protected":false},"author":30,"featured_media":460954,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tblog_post_audio_url":"","footnotes":""},"categories":[10676],"tags":[],"class_list":["post-460820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inspire"],"category_colors":{"color_key":"inspire","css_classes":{"text":"cat-inspire","text_light":"cat-inspire-light","bg":"cat-bg-inspire","bg_light":"cat-bg-inspire-light","border":"cat-border-inspire","text_on_bg":"cat-text-on-inspire"}},"reading_time":{"minutes":3,"formatted":"3 min"},"_links":{"self":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/posts\/460820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/comments?post=460820"}],"version-history":[{"count":0,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/posts\/460820\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/media\/460954"}],"wp:attachment":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/media?parent=460820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/categories?post=460820"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/tags?post=460820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}