{"id":432428,"date":"2020-05-13T15:01:33","date_gmt":"2020-05-13T13:01:33","guid":{"rendered":"https:\/\/www.thomann.de\/blog\/?p=432428"},"modified":"2020-05-13T11:45:23","modified_gmt":"2020-05-13T09:45:23","slug":"online-retailer-award-thank-you","status":"publish","type":"post","link":"https:\/\/www.thomann.de\/blog\/en\/inspire\/online-retailer-award-thank-you\/","title":{"rendered":"German Online Retailer Award – Thank you!"},"content":{"rendered":"

Dear customers<\/strong>,<\/p>\n

Thanks to you, we were awarded the German Online Retailer Award<\/strong> for the 9th time in a row. It’s just incredible, we’re really excited. We Thomanns say thank you, without you it would not have been possible. ? As this award is based on customer surveys, this award is particularly important to us. This year we are again in 1st place<\/strong> in the “Sports & Leisure” category, ahead of Adidas<\/strong> and eis.de<\/strong>. In the overall ranking of all shops (!) We can even look forward to 5th place in front of huge global players such as QVC.de<\/strong> (2nd place) and Amazon<\/strong> (3rd place)! Wow! ?<\/p>\n

Thank you for your appreciation, we are speechless. This prize is an incentive for us to continue to do our best in the future. ?????<\/p>\n

#ThomannLovesYou #BecauseYouRock<\/strong><\/p>\n

Very good vibes from Treppendorf<\/p>\n

Your Thomann crew<\/p>\n

\"\"<\/a><\/p>\n

About the “Customers’ Choice” study<\/h3>\n

As part of the ECC WEBINAR DAYS<\/strong> on May 12, 2020<\/strong>, ECC Cologne selected the best online retailers in Germany from the customer’s point of view<\/strong> in 8 individual categories and a cross-category prize. The basis of the “German Online Retailer Award” is the “Customers’ Choice” examination. This year, in cooperation with dotSource, more than 15,000 customer reviews<\/strong> were evaluated and more than 120 online providers<\/strong> were taken into account.<\/p>\n

The eight individual categories are Baby & Child, Consumer Electronics, Home Improvement & Garden, Fashion & Accessories, FMCG (Fast Moving Consumer Goods), Living, Sports & Leisure<\/strong> and General.<\/p>\n

In addition to customer satisfaction<\/strong>, intention to buy again<\/strong> and recommendations,<\/strong> the study also focused on the entire digital shopping experience<\/strong> this year. Factors such as trust & security<\/strong>, channel linking<\/strong> or social media<\/strong> play a crucial role. Together with customer satisfaction, the intention to buy again and the willingness to recommend, these form the decisive ranking index.<\/p>\n

PS: On the IFH Cologne blog you can find more information<\/strong> about this topic under this link<\/strong><\/a>.<\/p>\n

\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Learn about the awards that Thomann has won in this year’s Germany Online Retailer Awards….<\/p>\n","protected":false},"author":30,"featured_media":432411,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tblog_post_audio_url":"","footnotes":""},"categories":[10676],"tags":[13675,13669,13671,13665,8974,13673,13667,5551,4991],"class_list":["post-432428","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inspire","tag-award-en","tag-doha","tag-ecc","tag-german","tag-online","tag-rank","tag-retailer","tag-win","tag-winner"],"category_colors":{"color_key":"inspire","css_classes":{"text":"cat-inspire","text_light":"cat-inspire-light","bg":"cat-bg-inspire","bg_light":"cat-bg-inspire-light","border":"cat-border-inspire","text_on_bg":"cat-text-on-inspire"}},"reading_time":{"minutes":2,"formatted":"2 min"},"_links":{"self":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/posts\/432428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/comments?post=432428"}],"version-history":[{"count":0,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/posts\/432428\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/media\/432411"}],"wp:attachment":[{"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/media?parent=432428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/categories?post=432428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thomann.de\/blog\/en\/wp-json\/wp\/v2\/tags?post=432428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}