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As a Thomann customer you can reach our departments, specialists, and administration by phone or via email.
Here is a list of the email addresses and phone numbers all our departments.
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Important note on emails to thomann.de:
Every day we receive more than 120.000 emails. Sometimes several team members work on the same request. Therefore, you can make things easier for us, if you include your phone number and - if possible - your customer number in your emails. Some things can be handled much faster by phone.
In cases of longer email exchanges, please include all previous communications with your new email, so we don't have to bother you with the same explanation twice ;-) Thanks a lot!
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All lines busy?:
Even 90 lines can sometimes be engaged at the same time, but don't worry: just call our front desk at +49-9546-9223-641 and leave your number. We'll call you back as soon as possible.
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Thomann Call Center II (International)
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