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Postal Address
Musikhaus Thomann e.K
Treppendorf 30
96138, Burgebrach, Germany
Company Info
  • Founded January 1954
  • Legal status sole proprietorship (family business)
  • Owner Hans Thomann
  • Ust.-ID No. DE 132261052
  • Company Registers No. HRA 8988 (Bamberg)
  • WEEE-Reg.-Nr. DE 18280160
Fax numbers
Fax numbers
Front Desk
+49-9546-9223-24

  • Accounting
  • +49-9546-9223-2549

  • Classic Drums
  • +49-9546-6774

  • Lighting
  • +49-9546-9223-443

  • Quality Control
  • +49-9546-9223-1101

  • Studio/Synth/Computer
  • +49-9546-922328

Email addresses and extensions

As a Thomann customer you can reach our departments, specialists, and administration by phone or via email.
Here is a list of the email addresses and phone numbers all our departments.
Email addresses and extensions
Whatever your query, our hotline puts you in touch with the right person
+49-9546-9223-55
international@thomann.de
Our hours of business
Customer number for inquiries
Today: 9:30–18:30 Clock
Thank you for understanding that we can only respond to inquiries within our working hours
Please have your customer number ready before you call us. In most cases, this will allow us to help you more efficiently.

Specialist departments

Specialist departments
Department Email Telephone
Brass/Woodwind brass@thomann.de +49-9546-9223-26
Classic Drums classicdrums@thomann.de +49-9546-9223-2545
DJ dj@thomann.de +49-9546-9223-441
Drums drums@thomann.de +49-9546-9223-40
Guitars gitarre@thomann.de +49-9546-9223-20
Keyboards homekeys@thomann.de +49-9546-9223-33
Lighting licht@thomann.de +49-9546-9223-45
PA pa@thomann.de +49-9546-9223-35
Piano Gallery klaviere@thomann.de +49-9546-9223-34
Sheet Music noten@thomann.de +49-9546-9223-60
Strings streicher@thomann.de +49-9546-9223-370
Studio/Synth/Computer studio@thomann.de +49-9546-9223-30

Service & After Sales

Service & After Sales
Department Email Telephone
Call Centre Management susanne.moeller@thomann.de +49-9546-9223-55
Hotline international@thomann.de +49-9546-9223-55
Returns, Repairs and Damages sc.cc@thomann.de +49-9546-9223-476

Further contacts

Further contacts
Department Email Telephone
Accounting buchhaltung@thomann.de +49-9546-9223-55
Front Desk international@thomann.de +49-9546-9223-55
Marketing marketing@thomann.de +49-9546-9223-42
Quality Control qs@thomann.de +49-9546-9223-1130

All lines busy?

Sometimes all 90 telephone lines can be busy! No problem, just call our front desk on +49-9546-9223-55 and leave your telephone number to request a call-back.

This is what it looks like in our International Service Center

This is what it looks like in our International Service Center