Thomann Cyberstore FAQ List Is Thomann an authorised dealer for all products on offer?
Being one of the leading music stores in Europe, we buy our products exclusively as an authorised dealer from official distributors. We sell brand-new products in original packaging including English manuals (if available). With software, please check that you have chosen the order code for an English version.
We clearly indicate second-hand products, B-stock and OEM-versions in order to avoid confusion with regular offers.
Our prices are lower than anywhere else in the most cases, however, the products are the same - we guarantee that!
Before buying at a different dealer you definitely should make sure that this is an authorised dealer of the respective manufacturer and that the offer is for a brand-new unit (neither B-stock nor products from trade fairs etc.).