Here are the following methods of payment for internet orders:
Cash on delivery (C.O.D.): You pay the invoice total when you receive the parcel(s). In some countries there are surcharges for this per parcel (we only charge one shipping charge and no extras).
Cash On delivery is not available in all EU countries. A list of the acceptred countries can be found using the following link - http://www.thomann.de/gb/helpdesk_shipping.html
Credit card: When ordering you select your type of credit card (we accept Visa, American Express, Eurocard, Mastercard, Barclaycard and Diners) and we debit the sum from your credit card account for the available goods at the time of shipping.
When paying by credit card please always use our Secure Server which is transferring encoded data. If the Server does not work with your browser or company network please send us a short note and we will call you back for the credit card details.
Please note that our invoices will be in Euros and reflect the exchange rate of the day at www.oanda.com. Your credit card company may be giving you a slighly unfavourable exchange rate, and sometimes UK card companies make a small commission charge from Pound to Euro conversions.
Please check with your card company if in doubt.
With larger sums it may be much more cost effective to make a bank transfer.
For the first larger order on credit card we may request for a proof of the cards details.
NB, unfortunately we are unable to accept credit card orders outside of the EU
Please note that credit card payments are always very welcome but we do not deliver to a different shipping address than the credit card owner´s!
PayPal:
Paypal is now an available method of payment at Thomann. It´s quick, easy and safe. If you haven´t got an account with Paypal already you can set one up at www.paypal.com Simply enter your Paypal Login and Password details when you´re ready to complete your order and confirm the total amount. Like credit card payment we will only debit your Paypal account shortly before we ship your order. For data protection reasons it is only possible to make a Paypal payment online.
Should the total of your order exceed the initial amount you were shown online when making your order (due to extra shipping charges or higher VAT rates in your delivery destination), it´s possible to make an extra payment by Paypal. The Thomann staff would give you further information on this though with your order confirmation by email.
Bank transfer: You can make a transfer directly from your account holding bank. They will ask your for our IBAN and Swift/BIC Code, all this information is provided by us here at Thomann, and will be sent to your in your order confirmation. Some banks will apply a charge to transfer money across to us here in Germany, so please check beforehand. Normally when choosing this method we are also able to provide a small discount! (orders must exceed 1000 Euros to qualify for further discount)
Please Note: Customers from the United Kingdom, we are sorry to say we are not able to accept Switch or Maestro cards.
