Thomann Cyberstore


advanced search



Thomann Cyberstore FAQ List

How long does the shipping of my internet order take?

This depends very much on the products, but 90% of our orders are processed the same day and shipped within 24 hours. 
 
The indication of the product availability on our product pages and in many product lists is an important clue. If items are available and in stock, we can usually send them immediately, all other delivery times are usual or confirmed delivery times from our suppliers, this means if the delivery status shows ´2-3 days´, the product should arrive in our warehouse and can be sent to you within 2-3 days. 
 
You can probably imagine that many things can go wrong when products are ordered or shipped to us. Although we are very careful with the availability info we publish, we sometimes do not receive the ordered items in time because our suppliers let us down which is in many cases very annoying for our customers and us, but so far, all our suppliers have confirmed that there is no other music company in Europe with a comparable product availability. In many cases, even suppliers want to buy back equipment from us because they have run out of stock :-) 
 
In our customer centre, you can always check the status of your orders and if you need something really urgently, please contact us concerning a partial shipment or an alternative product. 
 
Here you will find a detailed list with usual shipping times to all countries in the world.

 

 
[<< previous page] [back to contents page] [next page >>]

 
back to the homepage