Thomann Cyberstore FAQ List I have to make a complaint. Who do I have to contact?
For complaints please contact our customer service either by phone +49-9546-9223-55 or fax +49-9546-9223-24 or email international@thomann.de.
We are proud of our service and the effort we put in to make everything run as smoothly as possible. If you at any point feel that you haven´t received perfect service please feel free to contact our international sales manager Emily Harvey at international@thomann.de to share your opinion with us and let us find a better solution for you.
When contacting by phone please make sure that you have your customer and order numbers at hand.